We always try to provide the best service possible but if you wish to make a complaint please send details in writing addressed to The Practice Manager to our address or via email.
If patients are not happy with the result, please send your complaint to:
The Concerns Team, Cardiff & Vale Health Board, University of Wales, Heath Park, Cardiff CF14 4XW
Albert Road Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by completing our comments & suggestions form.
Your comments will help us to maintain our high standard of service.